Job Summary

Posted March 30, 2021

The Luxury Service Consultant is responsible to provide an extraordinary experience to our customers. Using industry-leading technology and software, our luxury-market expert will help customers understand the value of investing in their vehicles, effectively communicate the timeline of repair and maintenance, and follow-up with calls, e-mails, and in-store customers. The chosen candidate will also efficiently schedule services and repairs while ensuring the highest level of customer satisfaction. The successful candidate will be energetic, conscientious and dedicated to enhancing the BMW brand.

Essential Skills / Details

  • Relationship expert with a demonstrated commitment to customer satisfaction
  • Service Consultant experience is an asset
  • Ensure the proper completion of all work orders, invoicing and relevant internal paperwork
  • A commitment to continuous learning and professional development
  • Comfortable leveraging technology for most day to day functions
  • Thrive in a collaborative environment where team support is encouraged
  • High attention to detail, proven time management and organizational skills with the ability to multi-task
  • Valid driver’s license and transportation to work are required

Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include two state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Salary / Wage Range

To be discussed during interview process.

Interested in this position or have questions?

*Must be applied at time of purchase. $750 bonus offer can also be used towards accessories if a vehicle is purchased at listed price and a trade-in is unavailable. Some conditions may apply. See Birchwood Kia Regent for full offer details. Dealer Permit #4176.

Birchwood Kia On Regent

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